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UC396X - ITIL Practitioner Availability Management (Exin)

HP Education Services UK & Ireland


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Course information

code:	title:	price:	duration:
UC396X	ITIL Practitioner Availability Management (Exin)	GB£ 875	3 days

» view schedule		» view curriculum

	Overview

	This course offers practical techniques on how you can implement availability management in an organization. It teaches the skills you need to provide reliability, maintainability, and serviceability within an IT department. This 3-day course is 75 percent lecture and 25 percent hands-on. PLEASE NOTE: This course is no longer available on our public schedule having been replaced with Practitioner clusters and/or ITIL V3 material. However, we can operate a customised course for you if you so wish.

Audience

•	IT professionals responsible for executing tasks within the availability management process.

•	Availability managers who want in depth practical knowledge about the ITIL (IT Infrastructure Library) process availability management.

•	Other ITIL process managers with interest in the availability management process.

Prerequisites

•	ITIL Foundations or H1846S

•	ITIL Foundations Workshop

•	Passing performance on the Foundation Certificate in IT Service Management exam

•	Experience working with availability management

Key topics

•	Introduction

•	Relevant aspects

•	ITIL Links

•	Course Program

•	Availability Management

•	Implementation

•	ITIL Practitioner Certificate

Next steps

•	ITIL Manager in IT Service Management courses: IT Service Support U8687S

•	IT Service Delivery U8688S

•	and Exam Preparation

•	ITIL Practitioner Courses

Course schedule:

There is currently no schedule information available for this course.

Please contact hp education services on 01344 363311 or click here if you would like us to contact you with the next availability.

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