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HE601S - Managing Organisational Change

HP Education Services UK & Ireland


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Course information

code:	title:	price:	duration:
HE601S	Managing Organisational Change	GB£ 995	3 days

» view schedule		» view curriculum

	Overview

	This course will introduce concepts needed to participate meaningfully in the management of people through transitional and transformational organizational changes, achieving adoption, facilitating the move from the current state to the future state with individuals assuring internalisation of the change. The concepts introduced are best practices for Stakeholder Management, Leadership, Communication and Engagement, Competency Management and a suggested MOC Process approach discussed in four phases: Analyze Design, Implement and Manage. This three-day course is 50% lecture and 50% hands-on. Did you know you can reserve places on this course whilst you seek approval.

Audience

This course is intended for the IT professionals that are involved in the execution of transitional and/or transformational organisational change.

•	IT Managers

•	Project Managers

•	Process Architects

•	ITSM Consultants

•	HRM Managers

Prerequisites

•	Attained the ITIL Foundations Certificate (EXIN or ISEB).

•	At least 3 years practical experience in managing people and IT processes.

Key topics

Upon completion of this course participants will be able to:-

•	Understand the psychology of change and its effect in the workplace.

•	Implement and manage effective Sponsorship and Leadership.

•	Understand the barriers to MOC and know how to mitigate or handle them.

•	Understand why Managing Organizational Change is important.

•	Implement and manage effective Stakeholder Management.

•	Understand the success factors of MOC and know how to leverage on them.

Next steps

•	ITIL Practitioner Training

•	ITIL Service Manager Training

Course schedule:

There is currently no schedule information available for this course.

Please contact hp education services on 01344 363311 or click here if you would like us to contact you with the next availability.

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