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IT Processes, IT Service Management
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IT Processes, IT Service Management

HP education services provide comprehensive IT Service Management (ITSM) education solutions that address the critical people component of your service management transformation initiatives. More than just ITIL courses, HP offers both standardized and custom training solutions that equip IT professionals and management with the right knowledge and skills to optimize ITSM processes.

Courses in this curriculum

» H1846S ITIL Foundation for IT Service Management » HC577S Project Management Fundamentals
» HE550S PMP Express: Certification Preparation » HE601S Managing Organizational Change
» HE785S ITIL V3 Foundation Bridge » HF415S HP High Performance ITSM Simulation
» HF421S ITIL V3 Foundation for IT Service Management » HF436S Bridge Qualification: ITIL V2 Managers to ITIL V3 Diploma
» HF536S ITIL Practitioner Plan and Improve » U8687S ITIL Service Manager for Service Support
» U8688S ITIL Service Manager for Service Delivery » UA575S ITIL Practitioner Support & Restore (IPSR)
» UA576S ITIL Practitioner Release and Control (IPRC), (incorporating Change, Configuration and Release Management) » UC409S ITIL Service Manager Preparation Exam Workshop (ISEB)
» UC410S ISO 20000 Consultants and Internal Auditors Course » UC411S IT Governance
» UC412S Planning and Implementing ITSM    
<strong>Curriculum Chart</strong><p />
» Curriculum Chart

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