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IT Service Management, ITIL V3 Capability Modules
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IT Service Management, ITIL V3 Capability Modules
PLEASE NOTE: Courseware currently in development.
Courses in this curriculum
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HF427CR
ITIL V3 Service Offerings and Agreements (RAIL)
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HF428CR
ITIL V3 Operational Support and Analysis (RAIL)
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HF429CR
ITIL V3 Release, Control and Validation (RAIL)
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HF430CR
ITIL® V3 Planning, Protection & Optimization (RAIL)
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