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IT Service Management, ITIL Final Step Module (5 points)
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IT Service Management, ITIL Final Step Module (5 points)

ITILv3 Path

To achieve the certification, candidates must obtain a minimum of twenty two (22) credits, two (2) of which must be from the Foundation module which is a mandatory first step, and five (5) of which must be from the ‘Managing Across the Lifecycle’ module which is a mandatory final step.

Candidates can choose modules from the Capability (4 credits per module) or Lifecycle (3 credits per module) streams to gain the other 15 credits, but are expected
to choose a balanced programme overall.

Note: No credit will be given for repeated modules. Candidates who may wish to go forward to the ITIL Master Level (in development) will be assessed to ensure that they have gained credits for the full Service Lifecycle.

Courses in this curriculum

» HF442S ITIL® Managing Across the Life Cycles    
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