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IT Service Management, ITIL V3 Capability Modules (4 points per module)

HPES Singapore


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	IT Service Management, ITIL V3 Capability Modules (4 points per module)

» HF427S	ITIL V3 Service Offerings and Agreements	» HF428S	ITIL V3 Operational Support and Analysis
» HF429S	ITIL V3 Release, Control and Validation	» HF430S	ITIL V3 Planning, Protection & Optimization

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