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The role of IT in business is changing. Where IT was once a cost — an arcane but necessary collection of expensive boxes and people who spoke a language of their own — now it is increasingly recognized for the value it creates.
Corporate executives and boards of directors no longer view IT merely as a provider of technology, responsible for maintenance and support. IT is now a full-fledged business unit, along with finance, engineering, and marketing, that contributes to the success of the enterprise. In this new era, information technology is more aptly described as business technology. IT results are measured strictly in terms of the business outcomes they support and/or deliver.
Why the change? Because IT has matured. No longer focusing on isolated, specialized applications, it now works at addressing business needs and helping to drive the business forward to growth and increasing profitability.
At least, that’s the position of IT in the best organizations. |
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