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ITSM

Courses in this curriculum

» HF421S ITIL V3 Foundation for IT Service Management » UA575s ITIL Practitioner-Support & Restore (incident & problem management)
» UA576s ITIL Practitioner-Release & Control (change, configuration & release managment) » U8688s Manager's course in IT Service Management : Service Delivery
» U8687s Manager's course in IT Service Management : Service Support » H6886s ITIL Help Desk Management
» H6887s ITIL Problem Management » H6888s ITIL Change Management
» H6889s ITIL Availability Management » H6892s ITIL Service Level Management
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