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ITIL / ITSM, Awareness (Optional)

Shift IT into high gear with HP's exciting new simulation!

The HP Race to Results Service Management Simulation is available as part of our ITIL Foundation for IT Service Management (H1846S based on ITIL V2 or HF421S based on ITIL V3), or you can experience it as a stand-alone one day event (U8623X for ITIL Version 2 and HF415X for ITIL Version 3). This simulation has been updated to a new version to reflect the ITIL V3 concepts.

» Print a copy of our brochure describing the simulation
» Watch a short video on v2 simulation

» Watch a short video on v3 simulation

Who says learning about IT Service Management (ITSM) can't be fun? Imagine learning the keys to IT Service Management and having a blast doing it!

» View Video

» Download brochure

Get ready to experience high performance ITSM
The High Performance ITSM simulation is the latest ingredient in HP education services' ITSM curriculum. This one-day simulation gives participants a practical overview of ITSM and all its key components, and allows them to experience firsthand how their application of ITIL processes will dramatically improve IT and business performance.

If you like the excitement of competition and the thrill of open-wheel racing, you'll love the High Performance ITSM simulation. Here's how it works: The simulation is based on an IT infrastructure that supports an actual business - a high-performance international racing team. Each participant plays a role on a virtual team that competes in five races over the course of the simulation. Each team needs to improve its performance in order to compete for and win the racing championship, and ITSM is the key to achieving it.

Get started on your ITSM Transformation now

HP is a leader in ITSM and ITSM training. Just as we have helped some of the world's leading enterprises, HP Services can help guide you through every step of your ITSM transformation.

The HP High Performance ITSM Simulation is available:

  • as part of our v3 ITIL Foundations class (HF421S )*
  • as a stand-alone one day event (HF415X )*

Courses in this curriculum

» U8623x HP High Performance ITSM Simulation » HE784s ITIL Version 3 Overview Training
» PDF curriculum » back to top
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