 | These courses introduce the concepts of ITSM, and provide a solid foundation for those seeking an entry-level professional qualification in ITSM. They form the basis for those wishing to progress to the Practitioner Level qualification or onto the full Manager's Certificate. HP offers flexible options in ITIL Foundation courses. Among these is our standard classroom course that includes the exciting simulation, as well as self-paced online courses with a mentoring option.
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