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ITIL / ITSM, V3 Intermediate Level
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ITIL / ITSM, V3 Intermediate Level

There are two streams in the intermediate level. Both assess an individual's comprehension and application of the concepts of ITIL. Candidates are able to take units from either of the intermediate streams, which give them credits towards the diploma.

Courses in this curriculum

» HF440s ITIL v3 Lifecycle Module: Service Operation (includes exam) » HF439s ITIL v3 Lifecycle Module: Service Transition (includes exam)
» ITV3RCV ITIL v3 Capability Module - Release, Control and Validation Exam » ITV3OSA ITIL v3 Capability Module - Operational Support and Analysis Exam
» ITV3SOA ITIL v3 Capability Module - Service Offerings and Agreements Exam    
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