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IT Service Management

HP Education Services provide comprehensive ITSM education solutions that address the critical people component of your service management transformation initiatives. More than just ITIL courses, HP offers both standardized and custom training solutions that equip IT professionals and management with the right knowledge and skills to optimize ITSM processes.

ITIL logo
HP Education professionals are among the foremost authorities in ITIL, project management and business analysis - and are contributing authors for ITIL. Discover how effectively apply service management to your business from the experts!

Why ITSM/ITIL training from HP?

Consultative approach: HP consulting services help you define the ITSM competencies you need and develop an education solution tailored to meet those needs.
Blended approach to instruction: HP offers blended training solutions that combine both classroom and online training to accelerate and improve learning.
ITIL-based curriculum and certification exams: HP offers proven, ITIL-based curriculum and certification exams, making sure that your staff are qualified and competent.
Innovative ITSM simulation: Based on the high-octane world of motor racing, our exciting and highly interactive Race to Results ITSM simulation enables participants to experience the benefits of ITIL service management. » Find out more

Courses in this curriculum

» HF421S ITIL Foundation for IT Service Management plus HP Race to Result Simulation plus Exam » HF441S ITIL Continual Service Improvement
» HF442S ITIL Managing Across the Lifecycle » HF429S ITIL Certificate in Release, Control and Validation
» HF430S ITIL Planning Protection and Optimization » HF437SA and HF441SA ITIL Service LifeCycle
» HF437SA and HF442SA ITIL Service LifeCycle and ITIL Expert Capstone » UC410S ISO/ IEC 20000 Practitioner
» HE602S COBIT Foundation » UC410S and HE602S ISO 20000 and COBIT Foundation
» HK922S Cloud Foundation    
Course Curricula
» ITIL Awareness
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