Our ITIL Service Manager's Certificate training is planning to start on Sep 14, 2009. ITIL Service Manager's Certificate training covers key areas that make up service support and delivery, as defined in ITIL and modeled in the ITSM model. This 14-day course uses experiential education methods to build individual knowledge on skills in IT Service Management. The two-day ITSM Exam Prep Workshop prepares participants for the ITIL Service Support and Service Delivery exams on Nov 27 & 30, 2009. Passing the exams leads to "Manager's Certificate in IT Service Management".
Course date: IT Service Manager for Service Support (U8687S: Sep 14-18, 2009) IT Service Manager for Service Delivery (U8688S: Oct 05-09, 2009) IT Service Manager Two Day Exam Preparation (H8990s: Nov 09-10, 2009) IT Service Management Manager's Certificate Examination (Nov 27 & 30, 2009)
Prerequisites: ITIL Foundation Certificate in IT Service Management
Price: HK$49,500 per seat Registration: Please fill in and sign back the registration form and return to us by fax at (852) 2583-1890.
For more information, please call HP Education Services at (852) 3559 7837 or Email: hp-education.hk@hp.com |
Printable version
